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Payments Industry Expertise

  • Monthly Q&A Session

    Monthly Q&A session to answer course payments questions with featured topic discussions

  • Build Payments Knowledge

    Payments are integral to business today and continue to get more complex for all stakeholders.

  • Custom & Corporate Plans

    We provide expert-built payments content for your LMS or on-demand access to our platform for your teams.

Glenbrook is the Leading author on payments.

Over 42,000 books in circulation

Glenbrook books

FAQ:

Course Structure

  • What is the format of the course?

    Our courses use a mix of video lessons and knowledge checks throughout the content to reinforce learning.

  • Are there written assignments or exams?

    The courses focus on knowledge checks and quizzes throughout the content instead of formal assignments or exams. To progress through the course requires a score of 70% or higher on each knowledge check.

  • Are handouts provided, and can I download them?

    All presentation slides are provided in a downloadable handbook (.pdf format).

  • Is there a final exam or certification at the end of the course?

    Some courses offer a final knowledge check encompassing the entire course, while others present knowledge checks throughout to assess your knowledge. You will be required to score 70% or higher on the knowledge check in order to progress through the course. When you successfully complete the course you will receive a certificate of completion.

  • Accessibility & Language

    Closed captioning is available in English.

  • Are the courses accessible on mobile devices?

    All courses are accessible through the browser on mobile and desktop devices, making it easy to learn on the go.

  • Can I change the video playback speed?

    You can adjust the playback speed to suit your preference for faster or slower listening.

Accessibility & Language

  • Is closed captioning available? If so, in what language?

    Closed captioning is available in English.

  • Are the courses accessible on mobile devices?

    All courses are accessible through the browser on mobile and desktop devices, making it easy to learn on the go.

  • Can I change the video playback speed?

    You can adjust the playback speed to suit your preference for faster or slower listening.

Duration & Scheduling

  • How long do I have access to the course?

    You have access to the course for an entire year from the date of your enrollment.

  • Are there specific times I need to be online for the course?

    No, our courses are entirely self-paced, accessible 24/7/365, and designed for you to engage at your convenience.

  • How long does it typically take to complete a course?

    Completion times vary based on the course. You can pace yourself according to your schedule.

Support & Engagement

  • Is there any support if I have questions during the course?

    Yes, you can reach out to us at [email protected].

  • Are there opportunities to interact with instructors?

    Courses may include optional monthly live Q&A sessions. If this is available, it will be noted in the course description and as a lesson in the course.

  • Can I retake a course if needed?

    You may retake lessons or quizzes within the course as often as needed during your access period.

Updates & New Courses

  • How often are new courses released?

    We release new courses regularly, focusing on topics that will keep you current with industry developments.

  • Will I be notified when new content is added?

    You’ll receive email notifications when courses are updated or new courses are released.

Technical & Admin

  • What are the system requirements for taking the courses?

    Our platform is compatible with most modern web browsers on Windows, macOS, iOS, and Android devices.

  • Are there any prerequisites to enroll in the course?

    You will see information in the course description if a prerequisite is required.

  • Can I earn Continuing Education Units (CEUs) from these courses?

    While the courses do not have any formal industry accreditation associated with them, a certificate is issued at course completion and can be used to submit for reimbursement or apply for training credit on your own.

  • How do I enroll in a course?

    You can browse our product pages, select your course of interest, and complete the enrollment process through our website.

  • Are group discounts available for corporate teams?

    Yes, we offer group enrollment options and discounts for teams. Please contact our team at [email protected] for more information.