Payments and Fraud Prevention Certification Preparation

Payments and Fraud Certification Preparation

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Course curriculum

1. Get Ready - Payments Ahead!
2. Navigating the Course
3. Welcome from Russ Jones - An Overview of the Course
4. Introductory Questions
5. Glenbrook Key Payments Terminology & Resources
6. Join Us! First Friday of Month for a Live Q&A Session for Course Questions
1. An Introduction to Payments Objectives
2. Download the Chapter Handbook
3. Payments Key Concepts
4. Categorizing Payments Systems
5. Transaction Processing
6. Payment Address Masking
7. Settlement - How Money Moves
8. Payments Fees
9. Managing Payment Risk
10. Putting Concepts to Work
11. Comparing Payments Systems
12. Knowledge Check
1. Payments Industry Stakeholders Objectives
2. Download the Chapter Handbook
3. Consumers
4. Businesses
5. Banks and Regulators
6. Networks, Processors and Payments Service Providers
7. Stakeholders Summary
8. Knowledge Check
1. Card Payments Objectives
2. Download the Chapter Handbook
3. Card System Key Concepts
4. Card System Value Chain
5. Settlement and Liability
6. Card Products
7. Supplement: Card Verification Numbers
8. Supplement: Card Instrument Data Elements
9. Supplement: Digital Cards
10. Supplement: Virtual Cards
11. Supplement: Physical Cards
12. Supplement: Card Products in Action
13. Card Acceptance
14. Card Acceptance Models
15. Knowledge Check
1. Card Transaction Handling Objectives
2. Download the Chapter Handbook
3. Card Processing Introduction
4. Dual Message Card Processing Part 1
5. Dual Message Card Processing Part 2
6. Single Message Card Processing
7. Card System Vocabulary
8. Advanced Card Transaction Features
9. Knowledge Check
1. Card Economics and Cost of Payments Objectives
2. Download the Chapter Handbook
3. Card Economics Key Concepts
4. Card Economics
5. Supplemental: Capped Debit Card Interchange Rates
6. Supplemental: Debit Card Interchange Exempt
7. Supplemental: Credit Card Interchange With PSP
8. Merchant Acceptance Economics
9. Card Volumes and Trends
10. What We're Watching
11. Knowledge Check
1. Cross-Border Card Processing Objectives
2. Download the Chapter Handbook
3. Basic Cross-Border Card Processing Model
4. Dynamic Currency Conversion Model
5. Supplemental: Dynamic Currency Conversion Rules
6. Multi-Currency Pricing Model
7. Multi-Currency Card Model
8. Supplemental: Pro Tips
9. Knowledge Check
1. Digital Payments Objectives
2. Download the Chapter Handbook
3. Digital Payments Overview
4. Tokenization Concepts
5. Tokenization: How It Works
6. Quick Response or QR Codes
7. Digital Wallet Concepts
8. Digital Wallet Examples
9. What We're Watching
10. Knowledge Check
1. ACH Processing Objectives
2. Download the Chapter Handbook
3. ACH System Overview
4. ACH Transaction Processing
5. Account Validation
6. Supplemental: US ACH Transaction Growth
7. ACH Processing Economics
8. Supplemental: Key Terms in ACH Processing
9. Transaction Codes
10. Domestic Examples
11. What We're Watching
12. Knowledge Check
1. Fast Payments Objectives
2. Download the Chapter Handbook
3. Fast Payments Overview
4. Fast Payments Overlay Services
5. Fast Payments in the US
6. Fast Payments Around the World
7. Fast Payments and Card Networks
8. What We're Watching
9. Knowledge Check
1. Payments Risk Fundamentals Objectives
2. Download the Chapter Handbook
3. Payments Risk Fundamentals
4. Payments Risk Classification
5. Fraud Overview
6. Supplemental: Synthetic Identity Fraud is Growing
7. Mitigating Risk with Controls
8. Knowledge Check
1. Card Fraud Objectives
2. Download the Chapter Handbook
3. Card Fraud Overview
4. Supplemental: EMVCo Token Liability Framework
5. Card Fraud Classification
6. Supplemental: Fraud Reduction Driving Card Present (CP) Change
7. Supplemental: Fraud Reduction Driving Card Not Present (CNP) Change
8. Introduction to PCI DSS
9. Supplemental : PCI DSS 4.0 Approaches
10. Card Fraud Attack Vectors
11. Knowledge Check
1. Risk Mitigation for Merchants Objectives
2. Download the Chapter Handbook
3. Fraud Mitigation Strategies
4. Fraud Prevention Components
5. Advanced Fraud and AI Solutions
6. Fraud Solution Architecture, Landscape & Trends
7. Knowledge Check
1. Card System Dispute Management Objectives
2. Download the Chapter Handbook
3. Card System Dispute Management
4. Chargebacks Process and Framework
5. Chargeback Mitigation Strategies
6. Compelling Evidence
7. Arbitration
8. Knowledge Check
1. Payment Vendor Selection Objectives
2. Download the Chapter Handbook
3. Managing Payments RFPs
4. RFP Creation
5. RFP Response Evaluation
6. Key Terms in PSP and Acquirer Contracts
7. Knowledge Check
1. Measuring Card Payments Performance Objectives
2. Download the Chapter Handbook
3. Payments Metrics Key Concepts
4. Basic Payments Metrics
5. BIN Level Analysis
6. Total Cost of Payments Acceptance
7. Measuring Recurring Payments Performance
8. Knowledge Check: Measuring Card Payments Performance
1. Fraud Management Objectives
2. Download the Chapter Handbook
3. Fraud Management Metrics Key Concepts
4. Measuring Fraud
5. Industry Monitoring Programs
6. Fraud Management KPIs
7. Knowledge Check: Fraud Management Metrics
1. Domestic Payment Methods Objectives
2. Download the Chapter Handbook
3. Domestic Payment Systems
4. Digital Wallets
5. Credit Transfers
6. Bill to Mobile
7. Buy Now Pay Later
8. Cash Vouchers
9. Knowledge Check
1. Cross-Border Card Acceptance Objectives
2. Download the Chapter Handbook
3. Cross-Border Card Acceptance Key Concepts
4. Classic Cross-Border Card Acquiring Model
5. Global Card Acquiring Model
6. Global Acquiring Specialists Supplemental
7. Local Acquiring Model
8. Key Considerations in Cross-Border Card Acceptance
9. Knowledge Check
1. Buyer Authentication Objectives
2. Download the Chapter Handbook
3. Strong Customer Authentication (SCA) Overview
4. Payment Services Directive (PSD2) SCA Requirements
5. SCA Around the World
6. 3D Secure Authentication Flow
7. Delegated Authentication
8. Knowledge Check
1. Routing and Orchestration Fundamentals Objectives
2. Download the Chapter Handbook
3. Multipath Transaction Routing
4. PINless Debit Card Routing
5. Payments Orchestration
6. Knowledge Check
1. Course Survey
2. Congratulations! - Next Steps

About this course

191 lessons
16 hours of video content
300+ knowledge check questions
Downloadable handbooks
...and more!

Instructors

Russ Jones

Partner

Yvette Bohanan

Partner

Chris Uriarte

Partner

Payments and Fraud Certification Preparation

Ready to get started?

Course curriculum

Welcome to the course!

Chapter 1: An Introduction to Payments

Chapter 2: Payments Industry Stakeholders

Chapter 3: Card System Fundamentals

Chapter 4: Card Transaction Handling

Chapter 5: Card Economics Key Concepts

Chapter 6: Cross-Border Card Processing

Chapter 7: Digital Payments

Chapter 8: ACH Processing Fundamentals

Chapter 9: Fast Payments Fundamentals

Chapter 10: Payments Risk Fundamentals

Chapter 11: Card Fraud

Chapter 12: Risk Mitigation for Merchants

Chapter 13: Card System Dispute Management

Chapter 14: Payment Vendor Selection

Chapter 15: Measuring Card Payments Performance

Chapter 16: Fraud Management Metrics

Chapter 17: Domestic Payment Methods

Chapter 18: Cross-Border Card Acceptance

Chapter 19: Buyer Authentication

Chapter 20: Routing and Orchestration Fundamentals

Course Survey & Next Steps: Share Your Thoughts on This Course

About this course

Instructors

Russ Jones

Partner

Yvette Bohanan

Partner

Chris Uriarte

Partner